Introduction

At Ziba Adventures, we treat our client’s privacy with the utmost respect and will never send you any communications unless we have your explicit consent to do so. All the data we hold follows The General Data Protection Regulations and the Data Protection Act. Please note that we will never disclose your data to a third party unless we are legally required to do so.

What information are we collecting?

Email newsletter: When you sign up to our email newsletters on our website, we may ask for personal information about you consisting of information such as your name and email address. By entering your details in the fields requested, you enable us to provide you with the services you select. You will be able to unsubscribe from our emails at any time using the unsubscribe link or by contacting our office. We will not share this data with any third parties.

Online enquiry: When you submit an enquiry online, we may ask for information such as your name and contact details. By entering your details in the fields requested, you enable us to provide you with the services you select. We will not subscribe you to our email newsletters unless you specifically opt-in. We will not share this data with any third parties.

Booking: When you book an adventure with Ziba Adventures, there is a certain amount of information we require to fulfil your trip. This can sometimes include:

Full name

 Date of birth

 Next of kin

 Postal address

 Telephone number

 Insurance details

 Passport information

 Details of any medical condition

 Names of additional travellers

 Credit or debit card information if paying online

Who is collecting this information?

Ziba Adventures is collecting this information.

Why is it being collected?

This information is either to provide you with requested services such as email newsletters or brochures, or to complete your bespoke adventure booking.

How will it be used?

Ziba Adventures will use your personal information for a number of uses including, but not exclusively, for the following:

  • Administrative purposes, which means that Ziba Adventures may contact you for reasons related to the service you have requested e.g. extra information required for visas or pre-trip paperwork required to organise the trip for you
  • To analyse and improve the services offered e.g. post-trip feedback
  • To keep you updated of special offers and general information via our newsletter, from which you may unsubscribe at any time.

If you have booked an adventure with Ziba Adventures, we will keep your information on record after you return home, in case this information needs to be accessed in matters relating to your booking.

Whom will it be shared with?

If booking a holiday with Ziba Adventures, we will need to share information with our team, partners and suppliers in the destination you are visiting. This may consist of your name, passport number, date of birth, insurance details, level of fitness, next of kin and any medical conditions or dietary requirements.

Your Rights

You have certain rights in respect of the personal information that we hold about you. Details of these rights are set out below. To exercise any of these rights, please contact us.

Your rights:

(a) Access: We will confirm to you whether or not we are processing and using personal information about you, at your request and, if so, provide you with access to and a copy of such personal information and the other details to which you are entitled.

(b) Rectification: We will correct any inaccurate personal data and complete any incomplete personal data (including by providing a supplementary statement) that we hold about you.

(c) Prevention of processing likely to cause damage or distress: We will respect your rights to require us to cease or not to begin processing your personal information for a specific purpose, or in a specific way, that is likely to cause you or any third parties unwarranted damage or distress.

(d) Erasure: We will erase your personal information at your request without undue delay where there is no good reason for us to continue to use it.

(e) Restriction: We will restrict the processing of your personal information in certain circumstances, if you ask us to do so.

(f) Data portability: We will provide you or third parties on your behalf with a copy of any personal information that we hold about you which you have provided to us in a structured, commonly used and machine-readable format.

(g) Objection (including objection to direct marketing): We will respect your general rights to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.

(h) Automated decisions and profiling: We will respect your rights to require us not to carry out decisions based solely on automated processing, including profiling, which produces legal or similarly significant effects on you.

Cookies

Our site offers newsletter subscription services and cookies may be used to remember if you are already registered.

Third-party cookies: in some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work, social media sites including Facebook and Instagram will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Third party cookies may be created and/or used on this site by the following services

Our website and certain literature contains hyperlinks to websites owned and operated by third parties. These third-party websites have their privacy policies, including cookies, and we suggest that you review them. They will govern the use of personal information you submit or are collected by cookies while visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third-party websites, and your use of such websites is at your own risk.

We use “cookies” to store and collect information regarding your usage of the website. Cookies are small files placed on your computer’s hard drive, or in your browser memory when you visit our website. Your computer will only share the information in the cookie with the website that provided it, and no other website can request it. There are two types of cookies, session and persistent. Session cookies last only as long as your web browser is open. Once you close your browser, the cookie disappears. 

Ziba Adventures will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). We will not pass your information on to 3rd parties for marketing or sales purposes. All information is kept securely and can only be accessed by the employees, or agents of Ziba Adventures.

  • Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website or other websites.

  • Google’s use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.

  • Users may opt out of personalized advertising by visiting Ads Settings. (Alternatively, you can direct users to opt out of a third-party vendor’s use of cookies for personalized advertising by visiting www.aboutads.info.)

If you have not opted out of third-party ad serving, the cookies of other third-party vendors or ad networks may also be used to serve ads on your site, which should also be disclosed in your privacy policy in the following manner:

  • Notify your site visitors of the third-party vendors and ad networks serving ads on your site.

  • Provide links to the appropriate vendor and ad network websites.

  • Inform your users that they may visit those websites to opt out of the use of cookies for personalized advertising (if the vendor or ad network offers this capability). Alternatively, you can direct users to opt out of some third-party vendors’ uses of cookies for personalized advertising by visiting www.aboutads.info.

Because publisher sites and laws across countries vary, we’re unable to suggest specific privacy policy language. However, you may wish to review resources such as the Network Advertising Initiative for guidance on drafting a privacy policy. For additional details regarding cookie consent notices, please refer to cookiechoices.org.

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